wiki:Troubleshutting

Troubleshooting

Equipment server not running:

This messages indicates that the Labview server is not present, the reason for this can be:

  • The server program is not started.
    • Solution: Start the server application by using EquipmentServer.vi.
  • The measurement server are connecting to the wrong IP.
    • Make sure that all of the configurations file are correct.
  • The measurement server are connecting to the wrong port number.
    • Make sure that all of the configurations file are correct.

Extended error information regarding matrix or instrument:

This indicates that one or more of the instruments or matrix where not able to perform their operations, the reason for this can be:

  • The instrument/matrix where disconnected.
    • Restart the equipment server and making sure that all of the instrument/matrix are connected.
  • The instrument/matrix where initiated with the wrong address.
    • Make sure that the EquipmentServer.ini are configured according to the instrument/matrix present in the system.
  • The instrument/matrix drivers are not present in the system.
    • Use the Measurement & Automation to make sure that all of the instruments are working and are responding.

The circuit you are trying to use cant be created in hardware:

This indicates that the system can not build the circuit, the reason for this can be:

  • The order in which the components are connected is not matching the .max file
    • Order the components according to .max file
  • There is a forbidden connection in the circuit.
    • Make sure that there is no short circuit or miss placed components in the circuit.
  • The circuit are not matching one of the .max lists.
    • If the circuit is safe to use update the .max lists.
  • The component are not present in the matrix.
    • Add the component in the matrix and update components.list and .max lists.

Unable to connect to: <IP Number> port <port number>

The measurement server are not running or there is an error in the configuration Make sure that the measurement server is running and that the configuration are correct.

No error but there is no measurement presented:

This indicates that one or more of the components could not be connected or that the impute signal are missing.

  • There is an error in the circuit.
    • Make sure that all of the components are connected and that that the input source are activated.
  • Some of the cards in the matrix are not initiated.
    • Stop the equipment server and disconnect the matrix (USB and 24V), make sure that the cards in the matrix are connected together. Connect the matrix and start the equipment server.
  • There is a mismatch between the components in the matrix and the components.list.
    • Check that the components and there placing corresponding to components.list
  • One or more of the components in the matrix are not connected.
    • Disconnect the matrix and make sure that all of the components in the matrix are connected.
  • Signal input are not connected or there is a mismatch in the components.list
    • Make sure that all of the signal sources are connected and that the components.list are updated according to the configuration.
Last modified 10 years ago Last modified on Oct 8, 2007, 2:12:06 PM